Submit Returns

We do not accept any returns after 14 days after delivery date.

Product can only be returned/ replaced if meet these criteria:

• The product is new, original, with attached price tag, product label and sticker (if any).
• It is not the special order merchandise or any item indicated on the website as non-returnable.
• It is not the grocery items (Canned Food, Condiments, Drinks, Fruits, Health Supplements, Meat, Seafood, Syrups, Vegetables, artificial Sweetener, Milk and other Edible Products).
• Product can be only returned if the product is incorrect, damaged by the carrier, or defective in another way. We don’t accept returns in case the buyer changed their mind about a purchase.
• If you receive a defective product or wrong item, you must notify us within 14 days of receipt. We will offer to repair, replace, or refund the item at our discretion.
• The buyer needs to provide pictures (of the product, not the packaging) in case of a damaged product and videos in case of a non-functioning product (for products that are machines and equipment).

Product can be only returned without shipping fees and restocking fees if this happens when the product is incorrect, damaged by the carrier, or defective in another way.

Please use the following form:

Processing Time: is 24 – 48 hours, and responses will be provided via email.

For any further assistance or inquiries, please reach out to our Customer Service team at [email protected].